Andre Collin

Posts tagged with << incident-response >>

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  SHTF! Call the e-team!

  March 26, 2025
  Incidents happen. As an engineering manager, my job is to make sure the team is ready and supported. Here's what to do before, during, and after an incident.
  incident responsepostmortemcommunicationpsychological safetyleadershipteam supportbug triagemanager on callcross functionalprocesstrust
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  How to build a blame-free culture in your engineering team

  March 24, 2025
  Blame kills trust! Learn how engineering managers can foster a culture where mistakes become learning opportunities, not sources of fear.
  psychological safetytrustpostmortemincident responseteam culturecommunicationaccountabilityfailureownershipleadershiptransparencyconflict avoidance